SalesToAccounts

Published contact routes

Contact

Use this page for sales questions, support, privacy, and security disclosures. SalesToAccounts is operated by SALES TO ACCOUNTS SOFTWARE LTD, company number SC881421. Registered in Scotland.

Start here

Start your 30-day free trial in the app if you are ready to try the product. If you want to ask a question first, use the contact routes below.

Contact routes

Support model

  • Email replies are usually within 1 business day.
  • Optional founder-led help and first-payout review when needed
  • Call path available by email request when needed
  • When you disconnect an integration, SalesToAccounts removes locally stored integration credentials, unbinds the connected account or organisation, and stops scheduled sync or posting for that provider. You can also revoke SalesToAccounts access directly inside the provider account where the provider supports this.
  • Status page and follow-up emails for confirmed service issues
  • No tax advice, bookkeeping advice, custom mapping consultancy, or migration project work

Company details

  • Registered office: 3 Hill Street, Edinburgh, Scotland, EH2 3JP
  • Postal address: 3 Hill Street, Edinburgh, Scotland, EH2 3JP
  • VAT status: Not VAT registered
  • ICO registration: Registered with the Information Commissioner's Office (ICO).
  • ICO registration number: ZC102490

Privacy note

Keep messages short and relevant. We only collect what is needed to process each request. Website question submissions are handled as enquiry records in line with the website privacy notice.

Start your 30-day free trial Email support

At a glance

What to know now

  • Xero is supported now.
  • FreeAgent, QuickBooks Online and Sage are planned. Planned integrations are not available in production yet.
  • Self-serve signup via the app. Start your 30-day free trial, connect Xero and eBay, and review one real payout before enabling scheduled posting.
  • The 30-day free trial has full functionality, includes up to 12 months of available eBay payout history, needs no card upfront, and does not start automatic billing at trial end.
  • If you continue after the trial, choose £15 monthly or £150 annual for 12 months. Paid access starts separately after the trial if you choose to continue.

Email handling

What to expect

  • Signup and setup start in the app, not by manual email.
  • Email replies are usually within 1 business day.
  • A call path is available by email request when setup or support needs it.
  • Security incidents should go straight to security@salestoaccounts.co.uk.
  • Confirmed service issues are reflected on the status page and in follow-up emails.
  • Support does not include tax advice, bookkeeping advice, custom mapping consultancy, or migration project work.

Partnerships

Selective partnership enquiries

If your audience, customer base, or referral context is closely aligned with the current SalesToAccounts scope, use this same contact route.

Include a short summary of who you work with and why the fit is relevant. Read the partners page first for fit guidance.