Published contact routes

Contact

Use this page for support, general questions, security disclosures, and selective partnership conversations. SalesToAccounts is operated by SALES TO ACCOUNTS SOFTWARE LTD, company number SC881421. Registered in Scotland.

Getting started

Signup is self-serve via the app. Create an account, connect Xero and eBay, review one real payout, then enable scheduled posting. Use the eligibility page to register interest in planned ledgers (FreeAgent, QuickBooks Online, Sage).

General contact

Support model

  • Email replies are usually within 1 business day
  • Optional founder-led help and first-payout review when needed
  • Call path available by email request when needed
  • Status page and follow-up emails for confirmed service issues
  • No tax advice, bookkeeping advice, custom mapping consultancy, or migration project work

Company details

  • Registered office: 3 Hill Street, Edinburgh, Scotland, EH2 3JP
  • Postal address: 3 Hill Street, Edinburgh, Scotland, EH2 3JP
  • VAT status: Not VAT registered
  • ICO registration: Registered with the Information Commissioner's Office (ICO).
  • ICO registration number: ZC102490

Privacy note

Keep messages short and relevant. We only collect what is needed to process each request. Website question submissions are handled as enquiry records in line with the website privacy notice.

At a glance

What to know now

  • Xero is supported now.
  • FreeAgent, QuickBooks Online and Sage are coming soon. Planned integrations are not available in production yet.
  • Self-serve signup via the app. Start directly with one real payout review.
  • The 30-day free trial has full functionality, includes 12 months of history, needs no card upfront, and does not start automatic billing at trial end.
  • £15 monthly or £150 annual if you continue.

Email handling

What to expect

  • Signup and setup start in the app, not by manual email.
  • Email replies are usually within 1 business day.
  • A call path is available by email request when setup or support needs it.
  • Security incidents should go straight to security@salestoaccounts.co.uk.
  • Confirmed service issues are reflected on the status page and in follow-up emails.
  • Support does not include tax advice, bookkeeping advice, custom mapping consultancy, or migration project work.

Partnerships

Selective partnership enquiries

If your audience, customer base, or referral context is closely aligned with the current SalesToAccounts scope, use this same contact route.

Include a short summary of who you work with and why the fit is relevant. Read the partners page first for fit guidance.